Privacy Policy
Last updated: September 2026
About this Privacy Policy
I respect your privacy and understand how important it is to handle personal information with care, particularly when you are contacting me at what may be a very difficult time.
This Privacy Policy explains how I collect, use and protect your personal information when you visit my website or contact me about my funeral celebrant services.
Paula Harvey Independent Funeral Celebrant is responsible for the personal information you provide and is the data controller for the purposes of UK data protection law.
Information I may collect
When you contact me, I may collect information such as:
Your name
Your email address
Your telephone number
Information you choose to provide about yourself, your family or the person whose funeral I may be asked to conduct
Details relating to your enquiry and our communications
Information needed to provide my services to you
Payment and invoicing information where applicable
You do not have to provide more information than is necessary for me to respond to your enquiry or provide my services.
Because funeral arrangements can involve personal and sensitive information, I will treat any information you share with care and only use it where it is necessary and appropriate.
How I use your information
I may use your personal information to:
Respond to enquiries
Discuss and arrange funeral ceremonies
Communicate with you about the services I provide
Prepare and conduct a funeral ceremony in accordance with your wishes
Keep appropriate records of our arrangements and communications
Issue invoices and maintain business and financial records
Respond to questions or requests after a ceremony
Comply with legal or regulatory obligations
How I use your information lawfully
I will only use your personal information where I have a lawful basis to do so under applicable data protection law.
This may include where:
It is necessary to take steps at your request before entering into an agreement with you
It is necessary for me to provide the services you have requested
I have a legitimate interest in responding to enquiries and running my business appropriately
I am required to comply with a legal obligation
You have given consent, where consent is the appropriate lawful basis
Where I rely on consent, you can withdraw that consent at any time.
Information you choose to share
When discussing a funeral ceremony, you may choose to share personal information about yourself, family members or the person who has died.
This may include information that is particularly personal or sensitive.
I will only collect and use information that is relevant to providing my services and will take appropriate care to keep it secure.
You are not required to provide sensitive information simply to make an initial enquiry.
Who I share your information with
I will treat your personal information with care and only share it where there is a legitimate reason to do so.
I may need to share relevant information with trusted service providers where this is necessary to provide my services or operate my business. This may include providers of:
Website and hosting services
Email services
Payment or accounting services
IT and data storage services
I will only share information where there is a legitimate reason to do so and, where appropriate, will take steps to ensure that those providers handle your information securely.
I will not sell your personal information to third parties.
How long I keep your information
I will only keep your personal information for as long as it is reasonably necessary for the purpose for which it was collected.
Information relating to an enquiry that does not result in my providing services will normally be kept only for as long as is reasonably necessary to deal with the enquiry and any follow-up.
Information relating to a funeral service may be retained for an appropriate period after the service so that I can deal with any follow-up enquiries and maintain appropriate business records.
Financial and tax records will be retained for the periods required by HMRC and other applicable legal requirements.
I will securely delete or dispose of information when it is no longer needed.
Keeping your information secure
I take reasonable steps to protect personal information from being lost, misused, accessed without permission, altered or disclosed inappropriately.
I limit access to personal information to what is reasonably necessary for the running of my business and the provision of my services.
Your rights
Under UK data protection law, you may have rights including the right to:
Ask what personal information I hold about you
Ask for inaccurate information to be corrected
Ask for your information to be deleted in certain circumstances
Ask for processing of your information to be restricted in certain circumstances
Object to certain uses of your information
Request a copy of your personal information
Where I rely on your consent to process your information, you can withdraw that consent.
If you would like to exercise any of these rights, please contact me using the details below.
Contact me about your information
If you have any questions about this Privacy Policy or how I handle your personal information, please contact:
Paula Harvey
Paula Harvey Independent Funeral Celebrant
Email: paulaharveycelebrant@gmail.com
Telephone: 07833 234 941
Complaints
If you have concerns about how I have handled your personal information, I would encourage you to contact me first so that I can try to resolve the matter.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my services, the way I use personal information or changes in applicable data protection requirements.
The latest version will always be available on this website.
If you have any questions about this Privacy Policy, please contact me using the details provided above.